Shipping Policy
Generally, We ship orders all over the world except some islands.The following is our shipping cost sheet.
*Please note that peak seasons and sales events may also affect processing times.
These are based on the average date. More or less time may be needed for different items. Please don't worry, order as soon as possible, and deliver on time.
THE ESTIMATED ARRIVAL DATE DOES NOT ACCOUNT FOR THE FOLLOWING:
1, Weather delays
2, Other shipping/vendor service disruptions
3, APO/FPO orders going through the Military Postal Service Agency (MPSA)
WRONG ADDRESS
If you provide an address that is considered insufficient by the shipping carrier, the shipment will be returned to Soulsbelief. This may cause a delay in your shipping. Please make sure you provide the correct address.
SHIPMENT LOST IN TRANSIT
If the carrier tracking indicates that the shipment was lost in transit, contact Soulsbelief as soon as possible, or within 30 days. Soulsbelief will make and ship you a replacement item or refund your money.
Due to incorrect or incomplete address resulting in delivery failure and return to the overseas warehouse, we can offer a reshipment service. However, the customer will be responsible for the reshipment fee. If reshipment is not possible, we will not assume any responsibility.
If you have any further questions, please service@soulsbelief.com at any time.